Genearl Privacy Policy

The principles for the protection of personal information were created to ensure we preserve the confidentiality, accuracy and security of your personal information. These principles guide us in the collection, use, retention and disclosure of your personal information.

The information that we collect
Personal information means any information about an identifiable individual. This includes information such as your name, address, telephone number, birth date, purchase information or e-mail address. As a customer, you provide us with this information in a variety of ways, such as when making a purchase or entering in-store or online contests. In every case, we adhere to strict guidelines when dealing with your personal information.

Collecting your personal information
Silk Whispers collects and uses your personal information in connection with providing you with goods and services.

We obtain your consent for the collection of your personal information. In some instances, where the purpose for collection is obvious, your consent is implied.
We will ask for your permission to collect additional information that may be useful in serving you in the future.

Using and disclosing your personal information
Silk Whispers only uses and discloses your personal information for the marketing purposes identified to you when your consent to the collection of your personal information was obtained.
We do not provide your personal information for marketing purposes of other organizations without your consent.

You can withdraw, at any time, your consent for the use of your personal information that is not required for a transaction subject to legal restrictions and upon reasonable notice to us. Your information may be retained by us for audit or archival purposes.

Maintaining and safeguarding your personal information
Silk Whispers strives to ensure that our security measures protect against loss, theft and unauthorized access, use, disclosure or modification of your personal information.

We limit access to your personal information to our associates who may need it for use in accordance with our established privacy principles.

Silk Whipsers keeps your information for as long as necessary to accomplish the identified purpose and in order to serve you better. Your information is then destroyed according to legislative requirements.

Website Privacy Information

This website is owned and operated by Tang Silk Whispers, Inc.  

Use of your Personal Information collected through Shopping Transactions on this Website

The information provided by you in order to make a purchase on is collected to process your online transaction, ship your item(s), administer our post-purchase survey and maintain the accuracy of your information. In order to protect you and Silk Whispers from fraudulent transactions, Silk Whispers may provide your transaction-related information to a reputable third party organization to perform an address verification. This address verification is intended to ensure that the “bill to” address that you provide matches your credit card address.


This website strives to protect your personal information. For security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any information you send to us electronically. The encryption process protects your information, such as your, billing and shipping information by scrambling it before it is sent to us from your computer. Once the website receives your transmission, we make commercially reasonable efforts to ensure its security on our system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while this website strives to protect your personal information, we cannot warrant the security of any information you transmit to us, and you do so at your own risk.

All payments for any purchases on this website is transacted through PayPal. Silk Whispers does not collect or keep your credit card information.

Unlawful Activities

This website reserves the right to co-operate with local, provincial, national and international authorities in investigations of improper or unlawful activities and this may require the disclosure of personal information. We may also report to other organizations about improper or unlawful user activities on this website and this reporting may include disclosure of personal information relating to those individuals conducting such improper or unlawful activities.

About Any Other Information you send to this Website

Apart from information relating to shopping orders, we do not collect or wish to receive any information or other materials from you through this website that may be considered personal, confidential or proprietary. All information and materials received (other than information concerning shopping orders) will be considered to be non-confidential, and you will be deemed to have granted to this website an irrevocable license and consent to use, copy, display, and distribute such information and materials for any purpose whatsoever. This website will not use your name in connection with such information or materials without your prior consent.